Fix Windows Hello PIN Error 0xc000005e on Domain-Joined Autopilot Devices

Written By Abbas Ahmadi

Quick Fix Using “Certutil /deletehellocontainer”

  • Open CMD (open it as the user/non-admin)

  • Type the following command "certutil /deletehellocontainer"

  • The command above will remove and reset all Windows Hello "PIN" and "Fingerprint".

  • Reboot the computer.

  • Get the user to sign back in.

  • They will be prompted to setup PIN and Fingerprint.

  • It should work as expected now.

Abbas Ahmadi
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